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Department of Home Affairs Centurion Complaint - Rude cashier - cashier at home affairs centurion
Department of Home Affairs Centurion Complaint

Department of Home Affairs Centurion Complaint

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Rude cashier - cashier at home affairs centurion


I have always been impressed with the service quality at the Centurion Home Affairs offices. So I was extremely disappointed by the cashier who was on duty at 08:30 Saturday 18 October. (receipt says Patronel). I was standing in the queue with my 16 year old daughter when the lady screamed "hurry up" and rambled some insult/complaint we could not hear because of the glass. Even the people standing behind us in the queue were shocked. After we had made payment we enquired from the lady whether our transaction with her was completed, she answered without even looking at us.

I really feel that the conduct of the lady was a real smear to the Centurion office, and that her behaviour should be corrected. I was unable to obtain assistance from the reception to lodge my complaint when I asked for a number and the receptionist suggested the lady just had a loud voice. I know the distinction between some being loud to me and a loud voice, and so did the people standing in the queue behind me.


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